Privacy Policy and Protection of Personal Information
Last updated: July 17, 2023
As dealers, we collect, use, and disclose information daily for the provision of our services. Privacy and the protection of personal information are paramount to us. Through various processes and mechanisms, we comply with Law 25, which modernizes legislative provisions regarding the protection of personal information when processing all data.
Scope:
This Privacy Policy and Protection of Personal Information applies to all information, including personal data, collected about you by Performance NC and its affiliates and subsidiaries.
Performance NC is committed to protecting your privacy and all your information. We apply a general policy of transparency regarding how we collect, use, and disclose your personal data.
Purpose:
The purpose of this Privacy Policy and Protection of Personal Information is to inform you about Performance NC’s practices regarding the collection, use, and disclosure of personal data provided through access to, use of, or any related services or products, or collected in any other way by Performance NC. By purchasing our products, or using our services or websites, you consent to the collection, use, and disclosure of your personal information (as defined below) in accordance with the following terms.
This Privacy Policy also explains how you can contact us if you have any questions regarding your personal data or if you wish to modify or delete any personal information that Performance NC holds about you. We strongly recommend that you take the time to read and keep this policy for future reference.
Personal Information:
When you visit our site and communicate with us, we collect certain personal information about you.
We may collect and process different types of personal information in the course of our business and service provision, including:
- Identity information, such as a first or last name;
- Contact details, such as name, address, email address, and phone number;
- Financial information for obtaining credit, such as job title, employer name, driver’s license, health insurance number (RAMQ);
- Marketing and communication preferences, as well as related information such as feedback and survey responses;
- Billing and financial information, such as a billing address, bank account details, or payment data like a credit card number;
- Sales-related information, such as details about products we have sold you;
- Recruitment-related information, such as a resume, educational background, employment history, professional affiliations, and other details relevant to potential recruitment by Performance NC;
- Website usage data and other technical information, such as details about visits to our website, your interaction with our advertisements and online content, or data collected via cookies and other tracking technologies;
- Identification data, such as a copy of a driver’s license, passport, or utility bill, proof of actual ownership, or source of funds information, required for compliance with anti-money laundering laws;
- Any other personal data provided. Please note that if you provide us with personal information about others, you must ensure that they have been properly informed and have given their consent to such disclosure;
- If applicable, proof of consent given (date, time, method), in circumstances where such consent is necessary for the processing of personal information;
We do not knowingly collect data from children or individuals under the age of 16. If you are a minor under 16, please do not provide us with personal data without the express consent of a parent or guardian. If you are a parent or guardian and are aware that your children have provided us with personal information, please contact us. If we learn that we have collected personal information from minors without parental consent verification, we will take steps to delete this data from our servers.
How We Use Your Personal Information:
We use your personal data to provide and improve our sales and financing services. We also use it to meet our legal obligations.
We may use personal data in the following ways: in each case, we specify why we use your personal data.
- To provide our personalized sales and financing services, as well as other business operations, including fulfilling our obligations under any agreement between you and us;
- To respond to inquiries from website visitors;
- To facilitate website usability and ensure the content is relevant and displayed in the most effective way for you and your device;
- For marketing and business development – to provide details about new products and invitations to events when someone has opted in to receive such information; you may unsubscribe from our emails at any time;
- For recruitment purposes – to process job applications and assess whether a person meets the job requirements for a position at Performance NC;
- To comply with legal, regulatory, or risk management obligations;
- To prevent fraud and/or conduct background checks as required by law or best practices (if false or inaccurate information is provided or fraud is detected or suspected, details may be passed to fraud prevention agencies or law enforcement authorities);
- To enforce our rights, comply with legal obligations, or protect third-party rights;
- To ensure payment collection – for debt recovery if necessary, through collection agencies or legal action;
- To reorganize or restructure our business – if we undergo a merger, acquisition, or sale of assets, your personal data may be transferred to third parties.
Contact Us:
Email: confidentialite@groupecarrier.ca
Mailing Address: Attention: Privacy Officer, Me Michel Royer, 176 Boulevard Industriel, Saint-Germain-de-Grantham, Quebec J0C 1K0.